Braun, Peter; Brzostowski, Jakub; Kersten, Gregory; Kim, Jin-Baek; Kowalczyk, Ryszard; Strecker, Stefan; Vahidov, Rustam:

E-Negotiation Systems and Software Agents: Methods, Models, and Applications

In: Intelligent Decision-Making Support Systems: Foundation, Applications, and Challenges : Decision Engineering Series / Gupta, J.; Forgionne, G.; Mora, M. (Hrsg.)
Heidelberg ea.: Springer (2006)
ISBN: 1-84628-228-4
Buchaufsatz / Kapitel / Fach: Wirtschaftswissenschaften
Negotiation is a decentralized decision-making process that seeks
	to find an agreement which will satisfy the requirements of two or
	more parties in the presence of limited common knowledge and conflicting
	preferences. Negotiation participants are agents who negotiate on
	their own behalf or represent the interests of their principals.
	When electronic negotiations enter the stage, these agents could
	be intelligent software entities that take part in the process of
	searching for an acceptable agreement. The degree of involvement
	of these "intelligent agents" in negotiations can range from supporting
	human negotiators (e.g. information search, offer evaluation) to
	fully automating the conduct of negotiations. Choosing the degree
	of involvement depends upon the characteristics of the problem in
	the negotiation. In this chapter, we review electronic negotiation
	systems and intelligent agents for negotiations. Different types
	of negotiation agents, their roles and requirements, and various
	methods for effective support or conduct of negotiations are discussed.
	Selected applications of intelligent negotiation agents are presented