Assessing HEMS crew members: ADAC Air Rescue’s job requirement analysis and its practical implications
In High Reliability Organisations (HROs), such as the aviation or medical sector, it is particularly important that high safety standards are met since even small errors may lead to fatal consequences (1). Therefore, working in an HRO requires comprehensive knowledge, skills and attitudes (KSAs) of the members. These KSAs have to be ensured when hiring new candidates and they have to be learnt and continuously practised through regular training. Whereas such a thorough selection process and regular human factors training, especially in the sense of Crew Resource Management (CRM) for the aircraft crews (2, 3) or in the sense of Team Resource Management (TRM) for Air Traffic Controllers, ATCOs (4, 5), are routine practices in aviation, they are not yet standard for teams in the medical sector, for firefighters or the police. However, working in these so called High Responsibility Teams (HRTs) (6) in HROs, calls for even more distinctive KSAs in order to master the challenges of their everyday work (7).
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