Involving End Users in Distributed Requirements Engineering

In: Engineering Interactive Systems 2008 / Forbrig, Peter; Paternò, Fabio (Hrsg.)
Berlin, Heidelberg: Springer (2008), S. 21-28
ISBN: 9783540859918
Buchaufsatz / Kapitel / Fach: Informatik
Active involvement of end users in the development of interactive systems is both highly recommended and highly challenging. This is particularly true in settings where the requirements of a large number of geographically distributed users have to be taken into account. In this paper, we address this problem by introducing an integrated, web-based approach that enables users to easily express their ideas on how the interaction with a system could be improved. In addition, the user input is contextualized, allowing for highly structured means to access, explore, and analyze the user requirements.